Resolved -
Severity: Critical Systems Impacted: Electronic Spot Trading
A technical issue occurred within our OTC trading infrastructure that affected the normal operation of our trading platform. The incident caused disruptions to our order processing systems, resulting in delayed response times and execution failures As a result, electronic spot trading was temporarily halted while system was being recovered.
Timeline Incident Start - Sunday, August 31, 2025 22:50 Incident Resolution - Monday, September 1, 2025 01:20 Total: 2 hours 30 minutes
Aug 31, 23:00 UTC